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Guarantee

We guarantee:

  • Full conformance to the claimed catalogue number.
  • Full conformance to the drawings and all technical parameters during production.
  • Full conformance to all typical sizes and physical configurations.
  • Full conformance to the completeness of sets and performance capacity of all mechanisms.
  • Full conformance to the requirements when ordering the auto parts.

Settlement of disputes

How to deal with defects?

When nonconformity of auto parts quality is found, the buyer sends notification of defect to the address of the sender with attached photo and video material, the sender in its turn accepts the notification and refunds the value of the auto part, delivery and customs clearance expenses within the territory of RF.


How to deal with “shortages” of auto parts?

When nonconformity of auto parts completeness is found, the buyer sends notification of defect to the address of the sender with attached photo and video material, the sender in its turn accepts the notification and refunds the buyer the value of the auto part, delivery and customs clearance expenses within the territory of RF.


How to deal with “cross-picking”?

When nonconformity of the ordered auto part is found, the buyer sends notification of defect to the address of the sender with attached photo and video material, the sender in its turn accepts the notification and refunds the buyer the value of the auto part, delivery and customs clearance expenses within the territory of RF.


How to deal with “short-delivery”?

When nonconformity of auto parts quantity is found, the buyer sends notification of defect to the address of the sender with attached photo and video material, the sender in its turn accepts the notification and refunds the buyer the value of the auto part, delivery and customs clearance expenses within the territory of RF.